Instant lead replies
Answer enquiries in seconds, even outside working hours — the moment interest is highest.
Turn WhatsApp into your best salesperson
Instant replies, appointment reminders, order updates, and smart follow-up sequences — all through the channel your customers already use every day. Fully bilingual, fully connected to your CRM.
How it works
From first message to closed deal
01
Capture
Every enquiry — from ads, your site, or a saved number — lands in one shared inbox.
02
Auto-respond
Instant, on-brand replies answer common questions and qualify the lead 24/7.
03
Route & follow up
Hot leads go to the right rep; quiet ones get automated nudges until they're ready.
04
Track
Every conversation is logged in your CRM so nothing slips through.
Use cases
WhatsApp automation for any business
One channel, many jobs done automatically.
Appointment reminders
Cut no-shows with automatic confirmations and reminders for bookings and visits.
Order & delivery updates
Keep customers informed from purchase to doorstep without manual messaging.
Follow-up sequences
Re-engage quiet leads with timed, personal-feeling message flows.
Broadcasts
Send approved offers and announcements to opted-in contacts at scale, compliantly.
CRM sync
Every chat, tag, and stage flows into your CRM for full team visibility.
API vs regular
Why the Business API matters
If you're running a business on a personal WhatsApp number, you're leaving growth on the table. The official API unlocks:
- One number shared across your whole team
- Approved templates for compliant bulk messaging
- Automations and chatbots connected to your tools
- Full conversation history and reporting
- No risk of bans from unofficial bulk-sending tools
Questions
Common questions
What's the difference between WhatsApp Business API and the regular app? +
The regular app is for manual, one-to-one chats on a single phone. The Business API lets a whole team share one number, send approved templates at scale, and connect WhatsApp to your CRM and automations.
Can I send bulk messages without getting blocked? +
Yes — using the official API with approved message templates and opt-in contacts. We set this up correctly so you stay compliant and avoid bans.
Does it support Arabic? +
Fully. Templates, auto-replies, and flows all work in Arabic and English, with right-to-left formatting handled properly.
Can it connect to my CRM? +
Yes. We integrate WhatsApp with Tawasel CRM, Odoo, HubSpot, and others so every conversation and lead is tracked in one place.
Ready to automate your customer communication?
We'll set up the WhatsApp Business API, build your flows, and connect it to your CRM — done for you.